16028 Crystal Drive East, Greenwater, WA 98022
360-951-3480
info@crystalrainierretreat.com
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CRYSTAL RAINIER RETREAT TERMS and POLICIES

Crystal Rainier Retreat is located at 16028 Crystal Drive East, Greenwater, WA 98022

We find that guests who take the time to read this information are fully informed about their and our rental obligations. Please read all the information herein thoroughly. Reservations will be confirmed once Agree to Terms and payment have been received. Directions, your key code, and instructions will be emailed upon receipt of full payment.

Please Note: Crystal Rainier Retreat is a vacation rental home therefore has considerations different from other types of lodging. Please carefully read our policies about arrival, departure, check out and cleaning.

Owners and Emergency contact info:

Nathan and Lizz Badgley
206-200-5975 and 360-951-3480
request@crystalrainieretreat.info

GUEST

The Guest booking Crystal Rainier Retreat (CRR) warrants they are at least 25 years of age and that by phone, email, or online form they did book CRR which has been confirmed by owner. Guest confirms they have read and agree to abide by the Crystal Rainier Retreat Policies and other specific instructions and directions specified by the owners.

HOUSE

Owners grants Guests the right the use of CRR except areas locked off and/or labeled as off limits including the entire exterior of the House including storage areas. Guest understands that no alterations to CRR after check in can be made to accommodate unique Guest needs.

RATES

Rates are subject to change without notice. The rate at the time of the reservation will be honored.

PAYMENT/HOLDING RESERVATION

Full payment is due 30 days prior to scheduled arrival date. Damage deposit is due 30 days before scheduled arrival date.

For reservations made 31-60 days in advance of arrival: 50% advance payment when reservation is made; balance 30 days in advance of arrival.

For reservations made more than 60 days in advance of arrival: 1/3 deposit when reservation made; additional 1/3 60 days in advance of check-in; balance 30 days in advance of check-in.

ARRIVAL AND DEPARTURE TIMES

Arrival time is 4pm of the first day of your reservation and may not begin occupancy prior to the start date. Guest(s) will vacate the House no later than the end date and a check-out time of 11:00AM. Your prompt departure is appreciated so we can prepare the house for the next guest. Earlier or Later occupancy may be available depending on circumstances. The early or late checkout fee is $25, if available. Due to the time required to clean and prepare the home for our next guests, late checkout will result in additional charges of $50 per 1/2hour. If the Guest(s) foresees late check-out, renter must contact owners immediately so necessary housekeeping arrangements can be made.

CHANGE IN THE NUMBER OF GUESTS/CONDUCT OF GUESTS

Please inform Crystal Rainier Retreat of a change in the number of guests before your arrival so the house can be prepared appropriately. Maximum rental occupancy is 10 guests and groups larger than 10 will be charged an additional $50 per guest per night. No refunds are made for changes after your arrival. The house is not for parties, nor gatherings at any time of anyone except for those who have paid to stay there. If there is excessive noise or music, any illegal activity, or any evidence of violation of these policies you will be asked to vacate the premises immediately.

UNDISCLOSED GUEST FEE

Disclosing additional guests over the quoted rental rate is $10/person/night. Undisclosed guests will be charged an additional $50 per person per night upon departure. Please notify Owners of additional guest changes prior to or during your stay to avoid this penalty.

CANCELLATIONS BY RENTER(S)

Reservations are made regardless of weather, and cancellations are not granted due to weather conditions. We cannot give refunds due to inclement weather, or for early departure for any reason.
Once made, each deposit payment amount is nonrefundable, and cancellation of your reservation will result in the forfeiture of amounts paid to date.

If you need to make changes to your reservation, please let us know at least 30 days in advance and we will do our best to help you find alternative dates (excluding monthly rentals) within 1 month before or after your original reservation, or you may designate someone else to use your reservation. We cannot make changes to reservations within 30 days of arrival.

CANCELLATIONS BY CRYSTAL RAINIER RETREAT

In the unlikely event that we will have to make any changes to confirmed reservations, we will advise you at the earliest possible date. If this does happen, you will be given a full refund.

NO SMOKING/PETS POLICY

Due to allergy, cleanliness and damage concerns, Crystal Rainier Retreat is a pet and smoke free home. Smoking and pets are not allowed inside the property or within 25 feet of the property. If this policy is violated, there will be a $300.00 deep cleaning charge per pet per smoker – no exceptions.

OUTSIDE SHOES

Wearing of outside shoes is not allowed in the home at any time. You will be charged for excessive cleaning and damage to stairs if shoes are worn in the home.

CANDLES/OIL LAMPS

Candles or oil lamps are not permitted due to the potential fire hazards and the long lasting odor.

DAMAGE AND/OR MISSING ITEMS

Any damage to the house or its contents or missing item(s) will be charged to your damage deposit at repair or replacement cost. Damage beyond the damage deposit will be charged accordingly. If there is such a charge, a receipt and explanation will be emailed to you within 30 days.

HOUSE SUPPLIES

A two day supply of expendable goods such as toilet paper and paper towels is provided; please bring additional supplies if you feel this will not be adequate for your stay.

HOUSEKEEPING

The house has been cleaned, inspected, linens laundered and changed prior to your stay. It is the Guest’s responsibility to leave the house in the condition it is found with exceptions of the following items the cleaning fee covers; laundering linens and towels, cleaning bathrooms, and vacuuming.

CHECKOUT LIST

It is the renters’ responsibility to fully follow the checkout list posted on the refrigerator in the home. Excessive cleaning will be charged to your damage deposit at a rate of $50 per hour, with a one hour minimum. Excessive cleaning is considered anything not completed from the checkout list, and or any cleaning that is required in returning the house into a condition that it was presented.

SECURITY OF THE HOUSE

When you rent our vacation home, you assume responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave the house.

RISKS/SAFETY

Children are welcome, but there are conditions in and around the house that may pose hazards to them, as well as to adults, such as a loft and stairway. Crystal Rainier Retreat does not assume any responsibility for injuries resulting from your failure to use due caution. Crystal Rainier Retreat is not responsible for accidents or injuries to renters or their guests. Renters assume ALL LIABILITIES for the well-being of themselves and visiting guests, and will not hold Crystal Rainier Retreat or the home owners liable.

REPAIRS

Please let us know of any needed repairs by calling the numbers on the top of this agreement and they will be repaired as soon as possible. No refunds will be issued for malfunctioning equipment unless it poses a safety hazard, in which case a prorated refund will be given.

PHONE

Local and incoming calls are available for you to make at no additional cost. Please bring a calling card if you would like to make long distance phone calls.

SECURITY DEPOSIT RELEASE

The house will be inspected and you will be notified within 15 days from vacating the house if we intend to impose a claim on your deposit. Crystal Rainier Retreat has authority to bill tenant /cardholder for remaining balance for damages due and/or to seek legal action against tenant/cardholder to recover loss for damages caused by tenant/cardholder while staying at the house. Balance of deposit shall be remitted within 30 days of departure. You must leave the house in clean and good condition, remove all your property, and leave the house in its original condition.

LEFT ITEMS

Please check carefully for belongings before you leave. Left items can be mailed to you COD if requested.

LOST OR STOLEN PROPERTY

Crystal Rainier Retreat and its owners are not responsible for lost or stolen items.

RENTAL DETAILS

The Guest rates vary at Crystal Rainier Retreat and are dependent on the day, season and length of stay.
Arrival Time 4:00pm Pacific Time Departure Time 11am Pacific Time
Additional Guests over 6: $10/ person/night
Cleaning Fee $124 + tax
Tax (9.9% Hotel and Lodging)
Refundable security deposit $350

I certify that the information provided in this agreement (renter information, rental details) is accurate and up-to-date. Guest agrees to rent the subject property from the agreed upon arrival time on the agreed upon arrival date, and ending the rental on the agreed departure time on the agreed upon departure dates. Guest certifies that Guest is at least twenty-five years of age. Guest has read and accepts the terms of the Crystal Rainier Retreat Policies. Guest is responsible for the full term of this agreement unless otherwise provided herein.